Woman leading an online training program Image text: Equip your revenue cycle team today! Comprehensive programs with turn-key solutions

Equip your revenue cycle team with the knowledge and assets to elevate their capabilities to the highest standard!

Within our Revenue Cycle Training Academy, we have a catalog of modules including educational seminars, one-day boot camps, 3-month training programs, and yearly mentorship programs.

Our Course Catalog:

The Key to Achieving Revenue Cycle KPI Excellence

The key foundational element for the highest-level revenue cycles is tracking and benchmarking KPIs. Data tells a story and serves as a vital tool to drive smart work.

We developed our Stoplight Report to effectively track all the industry standard revenue cycle benchmark targets in a visual format. This allows your team to visualize their progress towards their targets and empowers them to positively impact your bottom line!  

Our customized program utilizes the “learn by doing” method. By providing guidance and education throughout the development and implementation of your Stoplight Report, your team will have the knowledge and skills needed to optimize this tool, and your revenue cycle, for years to come.

Testimonials

“I can’t even imagine where we would be without the KPI Stoplight Report. From helping us improve our processes within Cerner to increasing the engagement and performance of our team, the KPI Stoplight Report has become one of our most essential resources.”
Jennifer Lammers, Revenue Cycle Manager
Brown County Hospital

“The KPI Stoplight Report provides a ‘one-stop-shop’ to track, review, and monitor everything related to your revenue cycle performance. You can easily drill down to pinpoint and track areas that need attention and quickly implement process improvements.”
Maggie Evans, Patient Accounting Lead
Phelps Memorial Health Center

The Key to Achieving Revenue Cycle KPI Excellence

The key foundational element for the highest-level revenue cycles is tracking and benchmarking KPIs. Data tells a story and serves as a vital tool to drive smart work.

This program is customized to facilities that utilize Cerner systems and is complete with detailed tip sheets to extract the essential data.

We developed our Stoplight Report to effectively track all the industry standard revenue cycle benchmark targets in a visual format. This allows your team to visualize their progress towards their targets and empowers them to positively impact your bottom line!  

Our customized program utilizes the “learn by doing” method. By providing guidance and education throughout the development and implementation of your Stoplight Report, your team will have the knowledge and skills needed to optimize this tool, and your revenue cycle, for years to come.

Testimonials

“The customizability of the KPI Stoplight Report is one of my favorite attributes. I came to the ruralMED Team with an idea to calculate a new metric, and overnight they made it happen.”
Kim Shadduck, Business Office Supervisor
Jefferson Community Health & Life

“When helping us roll out the KPI Stoplight Report, the ruralMED team ensured each team member understood each piece of data, where it comes from, why it is important, and what it means related to our team. ruralMED helped us see the importance every one of our contributions has on the whole revenue cycle process. Our team works together to improve current processes and utilizes the KPI Stoplight Report to track the impact towards our goals.”
Maggie Evans, Patient Accounting Lead
Phelps Memorial Health Center

Revitalize and Centralize Your Managed Care

Understanding and organizing payor contracts is often a daunting task that easily gets procrastinated. What if we told you we have developed a tool that is like having an “easy button” in your back pocket?

Our Payor Matrix deciphers the essential reimbursement and key language in your payor contracts and houses them in a central location. This tool becomes your “one-stop shop” for managed care
and puts the contract provisions at your fingertips allowing you to be in compliance and maximize your reimbursement.

Testimonials

“The Payor Matrix has given our team autonomy and the ability to be proactive with our payors. Our billers have direct access to the information they need and can verify rates with payors within moments .”
Rachel Dallmann, Vice President of Clinical Operations
Phelps Memorial Health Center

“The Payor Matrix allows me to have everything laid out and organized within a single place. I cannot measure the amount of time I save by not having to go through a whole contract.”
Jennifer Lammers, Revenue Cycle Manager
Brown County Hospital

“I use the Payor Matrix on a daily basis. It is so helpful and efficient to no longer have the obstacles of emailing requests or searching through files and folders for contract-specific information related to each payor. Now I can quickly access the information I need to ensure accurate billing, reimbursement, and audit reviews all in one spot!”
Maggie Evans, Patient Accounting Lead
Phelps Memorial Health Center

Billing compliance is, without a doubt, one of the highest financial risks to your organization. Anxiety from questioning your compliance level can be eased when you know you are doing everything possible to seek out and mitigate risks.

Our customized Billing Compliance Program is designed to provide your team with education and guidance to research, audit, mitigate, and report the biggest compliance risk items associated with billing. Medicare is actively seeking “false claims” activity, and all payors have beefed up their compliance game. Our program will arm you with the knowledge and tools to prevent, find, and mitigate billing compliance errors.

This is an actionable program that navigates participants through a comprehensive understanding of compliance, as well as guided audits for high compliance risks in billing.

Testimonials

“The ruralMED team had a huge impact on our compliance program! They provided us with the tools and education to know what to audit and what to look for when performing internal audits. We immediately found areas for improvement and increased our visibility to all the complex billing regulations and compliance requirements. Needless to say, I sleep better at night knowing we are doing everything possible to be compliant.”
Rachel Dallmann, Vice President of Clinical Operations
Phelps Memorial Health Center

Our Revenue Cycle Mentorship Program provides comprehensive revenue cycle education with personalized mentorship. This is an opportunity to gain the knowledge and tools necessary to develop a top-performing revenue cycle, ensuring long-term financial stability.

Work directly with highly skilled and experienced revenue cycle leaders who know the path to excellence. They will create a customized growth plan that covers foundational elements and provides guidance for turn-key implementation with your team.

Testimonials

“I feel this program will make an impact on many organizations as well as on people’s lives. We are in desperate need of opportunities to stay relevant and successful at a time when critical access hospitals are facing serious challenges. Being part of this mentorship program would be a huge advantage to anyone open to new ideas, new tools, and resources. After all, you don’t know what you don’t know!”
Rachel Dallmann, Vice President of Clinical Operations
Phelps Memorial Health Center

“This mentorship program was just what I needed. I now have the knowledge, structure, and tools to lead my department with confidence.”
Jennifer Lammers, Revenue Cycle Manager
Brown County Hospital

This LIVE interactive course is a deep dive into the coding basics and beyond. It will provide your team with the education and tools to elevate their coding to a new level!

When: 2024 Start Date: TBD

  • 4 hours/week for 10 weeks

What You Get:

  • Live Interactive Virtual Class Time
  • Individualized Education
  • Course Materials
  • Comprehension Checks
  • Coding Tip Sheets
  • Small Class Size

Who Should Take the Course:

  • New Coders – Designed to provide education & mentorship
  • Experienced Coders – Perfect refresher course
  • Billers – Gain basic coding knowledge
  • Managers & Leaders – Expand knowledge and gain an understanding of best coding practices & compliance

Course Overview

In-depth education for ICD-10-CM, CPT, and HCPCS level II coding for professional services.

  • Professional services in clinic setting, OP & IP Hospital & other service facilities
  • ICD-10-CM principles and applying guidelines
  • E/M level assignment
  • Practical application of procedure coding
  • Modifier application
  • Compliance of place of service use
  • Coding guidance and principles for a wide variety of patient services using CPT and HCPCS Level II codes
  • Compliance for documentation and coding requirements

The Revenue Cycle Academy Advantage:

Comprehensive revenue cycle education continues to be a much-needed resource. We are proud to offer in-depth programs with our hands-on approach.

icon of a toolboxTrusted & Ready to Implement Tools

Assets that pair with your program to enhance your experience and success. Ranging from templates, guides, and policies to workflows, best practices, and more.

icon of a map "pin"Guided Mentorship from the Experts

Our highly skilled experts coach you through each step of the program. Providing you with a deep level of understanding and the skills to maintain and optimize your new tools, processes, and systems.

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Tailored One-on-One & Team Education

Your educational plan and resources are designed around you and your team’s current knowledge base, processes, and developmental goals.

icon of a ribbon with a thumbs upImplementation Best Practices & Support

Utilizing our strong depth of knowledge and experience we support you through the implementation of your new tools, processes, and systems!

icon of 5 people connected to show a networkHighly Skilled Experts Close-at-Hand

We have built a team full of highly skilled and knowledgeable individuals who are passionate about supporting others on their journey to achieving excellence.