Relationships with Strong Foundations
We are always striving to achieve higher levels of excellence in everything we do and provide for our clients. Having strong relationships based on trust and a passion to make a difference allows for honest feedback. Check out the below to see what our clients have to say!
Rachel Dallmann, Revenue Cycle Director – Phelps Memorial Health Center
“ruralMED has the best of the best within the industry. Having that level of knowledge and experience as a resource for my team is comforting and empowering.”
Casey Halde, Chief Financial Officer – Keefe Memorial Hospital
“ruralMED not only cleaned up our chargemaster, but they also assisted us to be compliant in all areas. Their expertise was reflected in the recommendations they provided, and there was no question they did not have an answer for. I greatly appreciate the level of care they showed in supporting our organization and the self-interest of our team members which has resulted in a foundation for a long-lasting relationship.”
Jenni McConville, Patient Accounts Director – Community Hospital
“Working with the ruralMED team through our CDM audit was a great experience. They are so easy to work with from start to finish. During our final review, they were onsite and were able to have open discussions with them on their suggestions. This was very helpful to understand some of the things I wasn’t as sure on. This was the most thorough CDM audit we have been through and will definitely use ruralMED again in the future.”
Crystal Wyatt, MBA CHFP, Sr. Director of Financial Services – Broadstone Memorial Hospital
“I have worked with ruralMED to empower our revenue cycle. We started by taking the time to develop a stoplight report with the KPIs and metrics and have used it to reflect our current standing and track our progress in meeting our goals. Shelly and Hayley have become valuable resources when it comes to answering questions, and I highly recommend adding them to your team of revenue cycle resources.”
Amanda Kohmetscher, Director of Patient Business Services – Mary Lanning Healthcare
“My work with the ruralMED Revenue Cycle Resources team has been one of security and confidence. Their COVID-19 Preparedness, Virtual Visit & Reimbursement Guide, and their expertise have allowed my team and our facility to adapt and grow our revenue streams. They are our go-to resource that we store in our back pocket to provide answers and support for billing, revenue cycle, and even for leadership empowerment. No matter the situation at hand, you can count on them to provide a relatable experience and understanding since they also are proud to call “rural” home.”